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American Family refunding $200 million in auto insurance premiums

Good News for Car Drivers

Meme of the Month: “Is anyone else getting ‘3 weeks to the gallon’ in their these days?”

Family Insurance said it’s refunding more than $200 million in premiums to it’s insured drivers and Allstate, is giving back $600 million. 

American FamilyInsurance Company said it will send $50 per insured vehicle to every customers. The typical household will get $100. All told, 2.3 million checks will be mailed over the next two months, Am-Fam said. The rebates apply only to customers with a policy as of March 11. 

American Family’s COO, Telisa Yancy, said customers are filing fewer car accident claims in recent weeks and they deserve these rebates.

“American Family-brand data illustrates our customers are not driving as much,” CEO Jack Salzwedel said in a statement. “As a result, we believe they’ve overpaid in their premiums. It’s our duty to return that premium because it belongs to them.”

Government stay-at-home orders aimed at curbing the coronavirus pandemic have created “an unprecedented decline in driving,” Allstate CEO Tom Wilson said in a statement. He said refunding customers “is fair because less driving means fewer accidents.” 

Under Geico’s plan, the average auto customer will see a $150 credit and the average customer will see $30 credited. The company will credit about $2.5 billion in total, Geico CEO Todd Combs told customers in an email Wednesday.

American Family and Allstate’s plan drew praise from the Consumer Federation of America and other advocacy groups that have called for auto premium rebates. 

Hopefully these safe driving numbers will continue and we may all see even more rebates and refunds in the future. 

What’s the Quickest Way to Reach Am-Fam?

For billing, payments and other account questions

Please login to your account using My Account or the MyAmFam app. You can also call our customer center at 1-800-MYAMFAM (1-800-692-6326) or contact your local agent.

For questions about your claim

For questions about claims, please contact our care center staff at 1-800-MYAMFAM (1-800-692-6326)

For questions about payment assistance

During this time, we recognize that customers may find themselves facing financial difficulties. American Family is here to help. If you’ve been financially impacted by the COVID-19 outbreak, and have questions about late payments, fees, cancellations, non-renewals or any other concern, we encourage you to reach out to discuss your options by calling 1-800-MYAMFAM (1-800-692-6326).

You can also get assistance on the AM-FAM Website.



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