Tag Archives: Down Syndrome

By Mac Anderson, founder of SimpleTruths.com Many years ago, Barbara Glanz was speaking to 3,000 employees of a large grocery chain. Her speech was on customer service and how to create memories to make the customers want to come back. At the end of her presentation, she put up her …

By Dan Anderson I try not to be biased, but I had my doubts about hiring Stevie. His placement counselor assured me that he would be a good, reliable busboy. But I had never had a mentally handicapped employee and wasn’t sure I wanted one. I wasn’t sure how my …