Actual Complaints Received By “Thomas Cook Vacations” From Dissatisfied Customers

— Becky Day 1. “On my holiday to Goa in India, I was disgusted to find that almost every restaurant served curry. I don’t like spicy food.” 2. “They should not allow topless sunbathing on the beach. It was very distracting for my husband who just wanted to relax.” 3. …

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Mad Trombonist

bass trombone player

(August 1998, Uruguay) In a misplaced moment of inspiration, Paolo Esperanza, bass-trombonist with the Symphonica Maya de Uruguay, decided to make his own contribution to the cannon shots fired during a performance of Tchaikovsky’s 1812 Overture at an outdoor children’s concert. In complete disregard of common sense, he dropped a …

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Wintley Phipps – Amazing Grace

Wintley Phipps at Carnegie Hall

EDITOR’S NOTE: I personally love this story, because I am a bass singer in my church choir and I am sooo jealous of this man’s talent. At Carnegie Hall, gospel singer Wintley Phipps delivers perhaps the most powerful rendition of Amazing Grace ever recorded. He is the President of the …

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Why I Like Retirement

2 happy old couples

Question:  How many days in a week?   Answer:  6 Saturdays, 1 Sunday  Question:  When is a retiree’s bedtime?   Answer:  Three hours after he falls asleep on the couch.  Question:  How many retirees to change a light bulb?   Answer:  Only one, but it might take all day.  Question:  …

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Johnny the Bagger

Barbara Gantz and Johnny the Bagger

By Mac Anderson, founder of SimpleTruths.com Many years ago, Barbara Glanz was speaking to 3,000 employees of a large grocery chain. Her speech was on customer service and how to create memories to make the customers want to come back. At the end of her presentation, she put up her …

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