By Mac Anderson, founder of SimpleTruths.com Many years ago, Barbara Glanz was speaking to 3,000 employees of a large grocery chain. Her speech was on customer service and how to create memories to make the customers want to come back. At the end of her presentation, she put up her …
Read More »An Open Letter to Terrorists
Author Unknown
Well, you hit the World Trade Center, but you missed America. You hit the Pentagon, but you missed America. You used helpless American bodies, to take out other American bodies, but like a poor marksman, you STILL missed America.
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