Inspire 21 Inspiring Words for the 21st Century
Remember... it takes a college degree to fly an airplane, but only a high school diploma to fix one; a reassurance to those of us who fly routinely in our jobs. After every flight, UPS pilots fill out a form, called a ‘gripe sheet,’ which tells mechanics about problems with the aircraft. The mechanics correct the problems; document their repairs on the form, and then pilots review the gripe sheets before the next flight.
UPS Air Cargo
