Business

Actual Complaints Received By “Thomas Cook Vacations” From Dissatisfied Customers

— Becky Day 1. “On my holiday to Goa in India, I was disgusted to find that almost every restaurant served curry. I don’t like spicy food.” 2. “They should not allow topless sunbathing on the beach. It was very distracting for my husband who just wanted to relax.” 3. …

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Think Like a Golfer

golfer at the tee

— By Jon Gordon I found one of the keys to life on a golf course. Golf course, you might wonder? How could a game that makes grown men cry like babies and throw their clubs like toddlers hold the key to anything but frustration and pain? It’s simple really. …

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Nothing Beats Family

Very posh hotel room

— By Ridgely Goldsborough I stepped into my hotel room to a pleasant surprise. Lots of room surrounded an inviting king-size bed, flanked by overstuffed armchairs that rested against sliding glass doors that opened onto a private patio. A small dining table sat next to a kitchenette with a separate …

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Johnny the Bagger

Barbara Gantz and Johnny the Bagger

By Mac Anderson, founder of SimpleTruths.com Many years ago, Barbara Glanz was speaking to 3,000 employees of a large grocery chain. Her speech was on customer service and how to create memories to make the customers want to come back. At the end of her presentation, she put up her …

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The Tomato Company

— Author unknown A long time ago, an unemployed man is desperate to support his family of a wife and three kids.  He applies for a janitor’s job at a large firm and easily passes an aptitude test. The human resources manager tells him, ‘You will be hired at minimum wage of …

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The Haircut

barber cutting man's hair

One day a florist went to a barber for a haircut. After the cut, he asked about his bill, and the barber replied, ‘I cannot accept money from you, I’m doing community service this week.’ The florist was pleased and left the shop. When the barber went to open his …

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